Photo by Stockbyte/Stockbyte / Getty Images

Medication Refills

Medications are best managed in an appointment where effectiveness can be assessed and possible side effects can be monitored.  We aim to provide enough medication to last until time for the next follow-up appointment.  If medications are running low, you may need to contact our office and schedule an appointment with Dr. Portteus. 

Please allow 2-3 full business days (48 to 72 hours) for medication refills to be processed.    Medication refills are made at the discretion of the doctor and will not be authorized if an appointment is past due.  All refill requests are managed at the main office on from Monday- Friday. Medication refills are not managed during the evenings or weekends when the office is closed. 

Patients who need medication refills before time for their next appointment may request a refill as detailed below.

To Request A Refill

  • Request that your Pharmacy fax a Refill Request to the Portteus Psychiatry Group at 214.696.3161


  • Complete the form below and be prepared to include the following information:
    • Patient's name/ Parent's name (if applicable)
    • Patient's date of birth
    • Medication requested
    • Dose of Medication
    • Preference for pick-up, mailing, or pharmacy call/fax with phone number
      •  Note that some medications, such as stimulants medications for treatment of ADD/ADHD, cannot be refilled without a physical prescription.  See below for additional information on the Portteus Psychiatry Group Policy and Practice for refills of such medications.

ADD/ADHD Stimulant Medication Refills 

Stimulant medications for ADD/ADHD are controlled substances and refills can not be called into a pharmacy, per state law and regulations.  Rather, a paper prescription form must be submitted to the pharmacy for a stimulant medications to be filled. 

The American Academy of Child and Adolescent Psychiatry and the American Academy of Pediatrics recommend close monitoring of patients taking stimulants.  Dr. Portteus follows this guideline with the following practices:

  • Patients who are stable on their medications are typically seen at 3 - 4 month intervals.
  • If stable and not recommended for additional follow-up, they are able to pick up three monthly refill prescriptions from the office before needing to be seen again by the doctor.  
  • Follow-up appointments may be more frequent if new medication is being evaluated, specific symptoms are being monitored, or factors impacting school/work performance, behavior, or mood are being addressed. 
  • Dr. Portteus follows this practice to ensure that medications are working optimally, and that potential adverse effects such as decreased appetite and weight loss, increased pulse or blood pressure, mood problems such as depression or irritability, sleep disruption, or unwanted changes in personality or activity level  are appropriately monitored.

All medication changes and dose adjustments are made during scheduled office visits. 

Refills for controlled stimulants are not provided if patients have not been seen in 6 months or more.